Legal

Privacy Policy

Effective October 29, 2026

Elevation Detailing (“Elevation Detailing,” “we,” “us,” or “our”) is a mobile auto detailing business serving the Minneapolis/St. Paul area. This Privacy Policy explains what information we collect when you visit elevationdetail.com, book a service, or contact us by phone, text, or email, and how we use and protect it.

Information We Collect

Information you give us. When you request a quote, book an appointment, or contact us, we may collect:

Your name, phone number, and email address
The service address or location where your vehicle will be detailed
Vehicle details (year, make, model, size, and condition) and photos you choose to send
The services, add-ons, dates, and times you request, and any notes you provide
Messages you send us by text, email, phone, or social media
Payment information needed to complete a transaction

Information collected automatically. Like most websites, our site and its hosting provider may automatically collect basic technical information such as your IP address, browser and device type, pages viewed, and the site that referred you. This is gathered through cookies and similar technologies and is used to keep the site running and to understand overall traffic.

Information from others. If you leave a review of our business on Google or another platform, that review is public and may be displayed on our website.

How We Use Your Information

To respond to your inquiries and provide quotes
To schedule, confirm, perform, and follow up on your appointments
To send appointment confirmations, reminders, updates, and receipts
To process payments
To send discount codes or offers you request (for example, our first-detail discount)
To provide customer support and resolve any concerns about our work
To operate, maintain, and improve our website and services
To keep business, tax, and accounting records and comply with legal obligations

Text Messages

If you text us or give us your mobile number, you agree that we may text you about your inquiry and appointments, and about offers you have requested. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to stop receiving texts, or HELP for help. We do not share your mobile number or text-messaging consent with third parties for their own marketing purposes.

How We Share Information

We do not sell your personal information. We share it only as needed to run our business, including with:

Service providers that help us operate, such as our website host (WordPress.com), online booking forms and customer management tools (Zoho), our reviews display tool (Jotform), email and phone providers, and payment and accounting providers. These providers may only use your information to perform services for us.
Our team members who need it to perform your service.
Legal and safety reasons — when required by law, or to protect the rights, property, or safety of our customers, our business, or others.
Business transfers — if our business is sold or reorganized, customer information may transfer to the new owner under this policy.

Photos of Your Vehicle

We may take before-and-after photos of the vehicles we service and share them on our website and social media. We aim not to show license plates, personal belongings, or anything that identifies you. If you’d prefer that we not photograph or share your vehicle, just tell us before or after your appointment and we’ll honor that request.

Cookies and Third-Party Content

Our website uses cookies and embeds content from third parties, including our booking form and our reviews widget. Those providers may set their own cookies and collect information under their own privacy policies. You can block or delete cookies through your browser settings; some parts of the site may not work properly if you do. Our site also links to our social media pages and other websites, which are governed by their own privacy policies.

How Long We Keep Information

We keep personal information only as long as needed to provide our services, maintain your customer history, and meet legal, tax, and accounting requirements. After that, we delete it or keep it in a form that no longer identifies you.

How We Protect Information

We use reasonable measures to protect your information, and we rely on established providers to store and process it. We do not store full payment card numbers on our website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You can ask us to access, correct, or delete the personal information we have about you.
You can opt out of texts by replying STOP, and out of marketing emails by asking us or using any unsubscribe link.
You can ask us not to photograph or share images of your vehicle.

To make a request, contact us using the information below. We may need to verify your identity, and we may keep certain information where the law requires it.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the new version on this page and update the effective date above.

Contact Us

Questions about this policy or your information? Reach us at:

Elevation Detailing
Email: [email protected]
Phone/Text: (763) 275-1888
Website: elevationdetail.com